Taking care of all your property management needs

We offer a Full Service, worry free Solution for rental property management. Our goal is to protect your investment saving you time, effort and money. This way you maximize your cash flow, minimize your tenant vacancy period and have a well-maintained property.

Prepare Property for Rental

Our team meets with you to evaluate your property and recommend necessary improvements to obtain the optimal monthly rental amount. The manager coordinates any maintenance or repairs based on your approval. We use our extensive network of qualified suppliers to ensure the work is completed on time and at exceptional value. All major costs are to be verified by you before work starts.

Determine Optimal Rental Amount

Our team provides a complete market analysis looking at comparable properties to determine the optimal monthly rental amount for your property. Our Client Services Manager works with you to agree on the amount.

Tenant Placement

We take a very targeted approach to get your unit rented as fast as possible. We will market your property on our website, Rentboard, Kijiji, and other relevant websites. We pursue all leads and schedule all showings of the property while keeping you advised.

Tenant Screening

We take care to get you responsible tenants. We require each potential tenant to complete a detailed tenancy application form. We then verify their current employment and income status, contact the tenant's previous landlord(s) to verify payment history and care of property and complete a credit check; checking for good credit history and possible bad debts and/or collections. If all of the above checks out we approve the applicant.

Rental Property Move In

Our team takes the right steps to ensure an efficient move. Collect the Security Deposit and first month's rent in the form of certified funds prior to your tenant's move-in. Prepares all rental and lease agreements. Documents your property's condition utilizing digital photography and has your tenant complete and sign a "Move In Inspection Report" verifying the condition of the property. Instructs your tenant regarding rental payment terms and required property maintenance.

Rental Collections and Disbursements

We make sure monies are collected on time to maximize your cash flow. We promptly collect your rental income from your tenant on the first day of each month. Our Accounting Department disburses the rental proceeds to you by the tenth of each month. Your property manager will serve notice to the tenant, and advise you, if rent has not been paid. We coordinate the start of evicting your tenant in the event the rent is not paid on time. See eviction section below.

Repair and Maintenance

We greatly minimize the cost and time of repairs and maintenance by using our extensive network of proven qualified suppliers in addition to our team of Maintenance personnel who work under Journeyman supervision. This saves you from searching out suppliers and being charged exorbitant prices. We also provide a 24/7 emergency repair service for any serious issues that may arise. Our team handles all requested repairs from tenants assessing their real need and contacts the right supplier. With all major repairs, we consult the owner with the estimated costs for approval. We coordinate the ongoing maintenance, based on the owner's needs which may include: painting, window upgrades, new flooring and carpeting, electrical upgrades, house cleaning, snow removal, and lawn maintenance.

Tenant Evictions / Collections

If rents are not paid, we take the necessary steps to receive payment. If the tenant is still negligent of payment, then we begin the eviction process following the rules of the Residential Tenancies Act and keep you informed of all aspects of the process.

Monthly Accounting Statements

Each month we will post to your on line account a detailed financial statement showing monies collected and any disbursements that have been made on your behalf such as repairs and/or maintenance. A copy of the actual invoice(s) paid will accompany each statement. Our specialized property management software allows us to tailor your financial statements to suit your needs. Our competent / knowledgeable accounting staff can assist you at any time.

Management Terms

Management agreements are no less than one year and renew yearly if notice if not provided 45 days in advance of the renewal date. If the management contract is terminated early by the owner, the contract in place will be enforced and an invoice will be issued for the balance of the term. Management fees are paid out of the revenues.